Course Introduction

In telecom and infrastructure projects, meeting the agreed scope, budget, and timeline doesn’t always guarantee true success. Often, the disconnect happens when the output doesn’t deliver the expected impact—like installing a network upgrade on time but not improving service quality as anticipated.

Achieving real success requires focusing on both the project outputs and how they align with long-term strategic goals. This Project Performance Measurement & Management course will equip Crosslinks professionals with the knowledge and tools to measure project success in a more meaningful way. Emphasizing key performance indicators (KPIs) and reporting structures, participants will learn how to drive projects to meet organizational goals, ensuring early detection and mitigation of risks that could jeopardize project success.

  • Recognize the importance of Value-Driven Project Management in driving impactful telecom and infrastructure results.
  • Develop and implement Key Performance Indicators (KPIs) to assess telecom project success.
  • Create and utilize effective dashboards for clear and concise project performance reporting.
  • Initiate telecom projects by integrating critical success criteria into project charters.
  • Build and manage comprehensive project baseline plans for accurate tracking of telecom projects.
  • Apply earned value management (EVM) techniques to measure, control, and forecast project performance.
  • Manage dynamic telecom project environments by proactively addressing change and fostering adaptability.

Who should attend?

This Project Performance Measurement & Management course is ideal for Crosslinks professionals, including:

  • Project Managers, Coordinators, and Analysts within telecom and infrastructure teams
  • Team Leaders and Product Managers handling complex telecom projects
  • Program and Portfolio Managers overseeing multiple telecom initiatives
  • Senior Management and Executives who commission and approve telecom projects

Training Methodology

Our diverse instructional approaches ensure effective learning for telecom professionals:

  • Lectures & Presentations: Engage with expert-driven content tailored to the telecom industry.
  • Course Material: Access high-quality supporting resources that align with telecom project management practices.
  • Group Work: Participate in discussions and case studies focused on real-world telecom scenarios.
  • Workshops & Role-Play: Immerse in hands-on, scenario-based activities reflecting challenges in telecom project management.
  • Practical Application: Focus on applying theoretical knowledge directly to Crosslinks’ telecom projects.
  • Post-Training Support: Receive ongoing support to implement and refine newly acquired skills in telecom projects.

Training Outline

To equip participants with the skills needed to achieve value-focused project success, this course covers the following key topics:

Understanding Project Success and Failure – Critical Success Factors

  • Identifying what makes a telecom project truly successful.
  • Defining and implementing critical success factors (CSFs) for telecom projects.

Value-Driven Project Management – Establishing Project Baselines

  • Aligning telecom project goals with organizational value.
  • Setting effective project baselines for accurate tracking of telecom projects.

Managing Uncertainty – Addressing Risks, Stakeholders, and Effective Communication

  • Identifying and mitigating project risks specific to the telecom industry.
  • Enhancing communication to ensure alignment with stakeholder expectations in telecom projects.

Monitoring Performance – Earned Value Management and Change Control Techniques

  • Applying earned value techniques to monitor progress in telecom projects.
  • Managing changes in telecom projects to stay aligned with objectives and stakeholder expectations.

Stakeholder Management – Problem Solving and Decision Support

  • Engaging stakeholders and managing their expectations throughout the project lifecycle.
  • Implementing decision-support tools to enhance problem-solving and strategic adjustments in telecom projects.

Course Details

  • Category Project Management
  • Location Kampala - Uganda
  • Instruction Mode Online or In-person (hybrid options available)
  • Dates 15 Feb- 20 Feb
  • PDU 35
  • Fees Available on request
  • Duration 5 days