Course Objectives

Participants will learn to:

  • Act as a vital link between business, project management, and technical teams in the telecommunications industry.
  • Implement a structured framework for business analysis tailored to complex network projects.
  • Apply business analysis principles and tools directly to Crosslinks’ unique operational challenges.

This training is ideal for:

  • Project Managers in telecommunications seeking to enhance their business analysis knowledge.
  • Business Analysts striving to increase their impact on project outcomes.
  • Functional Managers, Network Engineers, Developers, and other stakeholders aiming to refine their professional skill sets and project contributions.

Our training approach integrates diverse methods to ensure participants gain actionable insights and practical skills:

  • Lectures & Presentations: Industry-focused content delivered by experienced facilitators.
  • Comprehensive Course Materials: Practical resources customized for Crosslinks’ operations.
  • Group Work: Interactive discussions and case studies designed for knowledge sharing.
  • Workshops & Role-Play: Hands-on activities simulating real-world telecom project challenges.
  • Practical Application: Emphasis on translating theoretical concepts into real-world solutions.
  • Post-Training Support: Continued guidance to support skill implementation.

Day 1: Business Analysis Planning & Monitoring

  • Understanding the intersection of business analysis and project management in the telecom industry.
  • Key concepts and stakeholder identification.
  • Defining requirements approval and managing project scope.

Day 2: Requirements Elicitation Management & Communication

  • Best practices for gathering and documenting requirements in network projects.
  • Engaging stakeholders to build consensus.
  • Conducting and managing effective workshops and presentations.

Day 3: Enterprise Analysis & Requirements Analysis

  • Identifying organizational needs and aligning capabilities.
  • Developing business cases specific to telecom projects.
  • Prioritizing and modeling requirements, including validation processes.

Day 4: Developing Business Analysis and Project Capabilities

  • Strengthening analytical thinking and problem-solving skills.
  • Resolving conflicts and managing risks in technical environments.
  • Enhancing time management and communication effectiveness.

Day 5: Business Analysis and Project Management

  • Integrating project scope, scheduling, and metrics with business analysis.
  • Fostering team collaboration and leadership in technical settings.
  • Setting actionable goals for continuous improvement and operational excellence.

This course provides a robust foundation for professionals at Crosslinks Access Network Services Limited, combining industry-relevant knowledge with practical tools to tackle the dynamic demands of the telecommunications sector. It ensures participants are fully prepared to deliver exceptional results while navigating the complexities of modern project environments.

Course Details

  • Category: Project Management
  • Location Kampala - Uganda
  • Instruction Mode Online or In-person (hybrid options available)
  • Dates 15 Feb- 20 Feb
  • PDU 35
  • Fees Available on request
  • Duration 5 days